Pricing Table
What to Expect on the Day
Before Your Appointment
AuSpecialist telehealth sessions work on most modern devices with a camera, microphone, and speakers.
You can use:
- Laptops
- Desktop computers
- Tablets
- Smartphones
If you’re unsure whether your device meets minimum requirements, our team can guide you.
We recommend joining your session 10–15 minutes before the appointment time.
This allows you to:
- Test your audio and camera
- Confirm your internet connection
- Resolve any last-minute technical issues
This ensures your session starts on time and runs smoothly.
To improve call stability:
- Close streaming services (Netflix, YouTube, gaming apps)
- Avoid downloading large files during your appointment
- Move closer to your Wi-Fi router if needed
A stable connection helps your psychiatrist see and hear you clearly.
Setting Up Your Space
To protect your privacy and help you feel comfortable, choose a space where you won’t be interrupted.
This also allows your clinician to hear you clearly.
For video consultations, make sure your room is well-lit, ideally with:
- Natural light behind your device (not behind you)
- Soft lighting that clearly shows your face
Clear visibility helps your psychiatrist read facial expressions and body cues.
Position your camera so that:
- You are centred in the frame
- The camera is at eye level
- Your device is about an arm’s length away
If you’re using a laptop, you may need to place it on a book or stand for better height.
Why Preparation Matters
Coming prepared helps your psychiatrist understand your concerns and provide the best care.
Bring or have ready:
✔ A list of your current medications (including dosages)
✔ A summary of relevant medical or psychiatric history
✔ Any recent reports, test results, or discharge summaries
✔ Notes about your symptoms—including when they started and what makes them better or worse
✔ Questions or concerns you’d like to raise
This ensures your appointment is productive and tailored to your needs.
Why Preparation Matters
Good preparation helps your psychiatrist:
- Understand your situation clearly
- Make an accurate assessment
- Develop an effective treatment plan
- Avoid delays or incomplete evaluations
If an appointment cannot proceed due to lack of preparation or environmental disruption, a cancellation fee may apply.
We’re Here to Support You
Our goal at AuSpecialist is to make your telehealth experience simple, comfortable, and effective.
If you have questions about accessing your link, preparing your device, or setting up your space, our team is here to help.
We look forward to supporting you in your virtual appointment.